:root{--bg:#f3f5f8;--card:#fff;--ink:#172033;--muted:#7b8496;--line:#e2e7ee;--nav:#172235;--orange:#ff641e;--orange-soft:#fff0e8;--green:#24ae55;--blue:#2f6fed;--shadow:0 2px 10px rgba(20,30,50,.045)}
*{box-sizing:border-box}body{margin:0;background:var(--bg);color:var(--ink);font:14px/1.45 Inter,Arial,sans-serif}.topbar{height:66px;background:var(--nav);color:#fff;display:flex;align-items:center;padding:0 max(24px,calc((100vw - 1280px)/2));gap:24px;box-shadow:0 1px 0 rgba(0,0,0,.2)}.brand{display:flex;align-items:center;gap:10px;color:#fff;text-decoration:none;font-size:16px;letter-spacing:.35px;white-space:nowrap}.brand-mark{width:34px;height:34px;border-radius:9px;background:var(--orange);display:inline-flex;align-items:center;justify-content:center;font-weight:900;color:#fff}.brand-mark.big{width:54px;height:54px;border-radius:15px;font-size:20px;margin:auto}.topbar nav{display:flex;align-self:stretch;gap:0;flex:1}.topbar nav a{display:flex;align-items:center;color:#cbd3df;text-decoration:none;padding:0 16px;border-bottom:3px solid transparent}.topbar nav a:hover,.topbar nav a.active{color:#fff;background:rgba(255,255,255,.045);border-bottom-color:var(--orange)}button,.btn{font:inherit;border:0;cursor:pointer}.ghost{background:transparent;color:#d8dee7}.shell{max-width:1280px;margin:30px auto;padding:0 22px}.page-head{display:flex;justify-content:space-between;align-items:flex-end;gap:16px;margin-bottom:18px}.page-head h1{font-size:27px;margin:0 0 4px}.page-head h1 small{font-size:13px;color:var(--muted);font-weight:500}.page-head p,.card-head p{margin:3px 0 0;color:var(--muted)}.head-actions{display:flex;gap:8px;align-items:center}.back{display:inline-block;margin-bottom:7px;text-decoration:none;color:var(--blue)}.stats{display:grid;gap:13px;margin-bottom:18px}.stats-six{grid-template-columns:repeat(6,minmax(0,1fr))}.stats-four{grid-template-columns:repeat(4,minmax(0,1fr))}.stat{background:var(--card);border:1px solid var(--line);border-radius:11px;padding:17px;box-shadow:var(--shadow)}.stat span{display:block;color:var(--muted);font-size:11px;text-transform:uppercase;letter-spacing:.45px;margin-bottom:7px}.stat strong{display:block;font-size:23px;line-height:1.1}.stat small{display:block;color:#9aa2af;margin-top:6px}.card{background:var(--card);border:1px solid var(--line);border-radius:11px;margin-bottom:18px;overflow:hidden;box-shadow:var(--shadow)}.card-head{display:flex;align-items:center;justify-content:space-between;gap:14px;padding:16px 18px;border-bottom:1px solid var(--line)}.card-head h2{font-size:17px;margin:0}.card-head a{color:var(--blue);text-decoration:none}.filters{padding:14px;display:flex;gap:9px;align-items:center;border-bottom:1px solid var(--line);flex-wrap:wrap}.filters-grid{display:grid;grid-template-columns:minmax(250px,1.6fr) repeat(3,minmax(135px,.75fr)) repeat(2,minmax(135px,.7fr)) auto auto}.customers-filter{grid-template-columns:minmax(260px,1.6fr) repeat(2,minmax(150px,.8fr)) repeat(2,minmax(135px,.7fr)) auto auto}input,select,textarea{width:100%;border:1px solid #d8dee8;border-radius:7px;padding:0 11px;outline:none;background:#fff;color:var(--ink);font:inherit}input,select{height:40px}textarea{padding:10px 11px;resize:vertical}input:focus,select:focus,textarea:focus{border-color:var(--blue);box-shadow:0 0 0 3px rgba(47,111,237,.1)}.secondary,.primary,.btn{height:40px;border-radius:7px;padding:0 15px;font-weight:700;display:inline-flex;align-items:center;justify-content:center;text-decoration:none;white-space:nowrap}.secondary{background:#eef2f7;color:#28364c}.primary{background:var(--orange);color:#fff}.table-wrap{overflow:auto}table{width:100%;border-collapse:collapse;min-width:850px}th{text-align:left;background:#f7f9fb;color:#768095;font-size:10px;text-transform:uppercase;letter-spacing:.32px;font-weight:800;padding:10px 13px;border-bottom:1px solid var(--line)}td{padding:12px 13px;border-bottom:1px solid var(--line);vertical-align:middle}tbody tr:hover{background:#fbfcfd}td a{color:#1e5bc6;text-decoration:none}.subtext{font-size:11px;color:#98a0ae;margin-top:3px}.muted{color:var(--muted)}.badge{display:inline-flex;padding:4px 8px;border-radius:6px;background:#edf3ff;color:#2f64bd;font-size:10px;font-weight:850}.badge.orange{background:var(--orange-soft);color:#b94610}.status{display:inline-flex;padding:4px 8px;border-radius:6px;background:#eaf8ee;color:#16843a;font-size:10px;font-weight:850}.status.off{background:#f0f1f3;color:#747b85}.empty{text-align:center;color:var(--muted);padding:34px}.flash{padding:12px 15px;border-radius:9px;margin-bottom:15px}.flash.error{background:#fff0f0;color:#a63030;border:1px solid #ffd4d4}.flash.success{background:#eef9f1;color:#28783e;border:1px solid #cfead6}.link-button{background:none;color:var(--blue);padding:0}.split-layout{display:grid;grid-template-columns:minmax(0,1.7fr) minmax(300px,.75fr);gap:18px}.create-card{align-self:start}.form-stack{display:grid;gap:13px;padding:18px}.form-stack label{font-size:11px;font-weight:800;color:#6e7787;text-transform:uppercase;letter-spacing:.35px}.form-stack label input,.form-stack label select,.form-stack label textarea{margin-top:6px;text-transform:none;letter-spacing:0;font-weight:400}.form-stack .primary{width:100%}.location-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:16px}.location-card{background:#fff;border:1px solid var(--line);border-radius:12px;padding:18px;box-shadow:var(--shadow)}.location-title{display:flex;align-items:center;justify-content:space-between;font-size:17px}.dot{display:inline-block;width:9px;height:9px;border-radius:50%;background:#aeb5bf;margin-right:8px}.dot.on{background:var(--green)}.location-metrics{display:grid;grid-template-columns:repeat(3,1fr);gap:10px;margin-top:20px}.location-metrics div{border-top:1px solid var(--line);padding-top:12px}.location-metrics span{display:block;color:var(--muted);font-size:11px;text-transform:uppercase}.location-metrics strong{display:block;font-size:20px;margin-top:5px}.customer-layout{display:grid;grid-template-columns:280px minmax(0,1fr);gap:18px}.call-centre-comment-card{border-color:#f0d7c8}
.call-centre-comment-card .card-head{background:#fffaf7}
.call-centre-comment-card .card-head p{margin:3px 0 0;color:var(--muted);font-size:11px}
.call-centre-comment-count{font-size:10px;color:#8d7d72;white-space:nowrap}
.call-centre-comment-history{display:flex;flex-direction:column;gap:10px;padding:14px 16px;background:#fff}
.call-centre-comment-entry{border:1px solid #eadfd8;border-radius:12px;background:#fff;padding:12px 14px}
.call-centre-comment-entry-head{display:flex;align-items:center;justify-content:space-between;gap:12px;margin-bottom:8px}
.call-centre-comment-entry-head>div{display:flex;align-items:center;gap:8px;min-width:0}
.call-centre-comment-entry-head b{font-size:11px;color:#49382f}
.call-centre-comment-entry-head span{font-size:10px;color:#998b82}
.call-centre-comment-text{font-size:14px;line-height:1.5;white-space:pre-wrap;overflow-wrap:anywhere}
.call-centre-comment-actions{display:flex;align-items:center;gap:7px;flex:0 0 auto}
.call-centre-comment-actions form{margin:0}
.call-centre-comment-edit,.call-centre-comment-delete{border-radius:8px;padding:6px 9px;font-size:10px;font-weight:800;cursor:pointer}
.call-centre-comment-edit{border:1px solid #cfd8e6;background:#f7f9fc;color:#304768}
.call-centre-comment-edit:hover{background:#eef3f9;border-color:#aebdd1}
.call-centre-comment-delete{border:1px solid #efc8b7;background:#fff7f2;color:#a84b24}
.call-centre-comment-delete:hover{background:#ffede4;border-color:#efaa88}
.call-centre-comment-edit-form{margin-top:12px;padding-top:12px;border-top:1px solid #eee4de}
.call-centre-comment-edit-form[hidden]{display:none}
.call-centre-comment-edit-form textarea{width:100%;min-height:96px;resize:vertical;border:1px solid #d8dfe8;border-radius:10px;padding:10px 11px;font:inherit;font-size:13px;line-height:1.5;color:#1e2734;background:#fbfcfe;outline:none}
.call-centre-comment-edit-form textarea:focus{border-color:#ff8c55;box-shadow:0 0 0 3px rgba(255,90,18,.08);background:#fff}
.call-centre-comment-edit-buttons{display:flex;justify-content:flex-end;gap:8px;margin-top:8px}
.call-centre-comment-save,.call-centre-comment-cancel{border-radius:8px;padding:7px 11px;font-size:10px;font-weight:850;cursor:pointer}
.call-centre-comment-save{border:1px solid #ff6a2f;background:#ff5a12;color:#fff}
.call-centre-comment-save:hover{background:#e94b07}
.call-centre-comment-cancel{border:1px solid #d8dfe8;background:#fff;color:#687386}
.call-centre-comment-cancel:hover{background:#f5f7fa}
.call-centre-comment-empty{padding:20px;text-align:center;color:var(--muted);font-size:12px}.profile-card{padding:22px;text-align:center;align-self:start}.avatar{width:68px;height:68px;border-radius:50%;background:var(--orange-soft);color:var(--orange);display:grid;place-items:center;margin:0 auto 12px;font-size:22px;font-weight:900}.profile-card h2{margin:0 0 3px}.profile-phone{color:var(--muted);margin-bottom:20px}.profile-list{margin:0;text-align:left}.profile-list>div{display:flex;justify-content:space-between;gap:14px;border-top:1px solid var(--line);padding:10px 0}.profile-list dt{color:var(--muted)}.profile-list dd{margin:0;text-align:right;font-weight:700}.pill-used,.pill-ready{display:inline-flex;padding:3px 7px;border-radius:999px;font-size:10px;font-weight:850}.pill-used{background:#f1f2f4;color:#747b85}.pill-ready{background:#eaf8ee;color:#16843a}.stats-layout{display:grid;grid-template-columns:minmax(0,1.5fr) minmax(320px,.8fr);gap:18px}.mini-bars{padding:16px 18px}.bar-row{display:grid;grid-template-columns:48px minmax(80px,1fr) 145px;gap:12px;align-items:center;margin:9px 0}.bar-row span{color:var(--muted);font-size:11px}.bar-row b{text-align:right;font-size:12px}.bar-track{height:8px;background:#eef1f5;border-radius:999px;overflow:hidden}.bar-track i{display:block;height:100%;background:var(--orange);border-radius:999px}.login-wrap{min-height:calc(100vh - 135px);display:grid;place-items:center}.login-card{width:min(390px,100%);background:#fff;border:1px solid var(--line);border-radius:18px;padding:30px;box-shadow:0 18px 55px rgba(25,35,55,.09);text-align:center}.login-card h1{margin:15px 0 3px}.login-card p{margin:0 0 24px;color:var(--muted)}.login-card label{display:block;text-align:left;font-size:12px;font-weight:800;color:#697487;margin:12px 0}.login-card input{display:block;margin-top:6px}.login-card .primary{width:100%;margin-top:8px}
@media(max-width:1100px){.stats-six{grid-template-columns:repeat(3,1fr)}.filters-grid,.customers-filter{grid-template-columns:repeat(3,1fr)}.split-layout,.stats-layout{grid-template-columns:1fr}.customer-layout{grid-template-columns:1fr}.profile-card{text-align:left}.avatar{margin-left:0}.location-grid{grid-template-columns:1fr}}
@media(max-width:850px){.topbar{padding:0 12px;gap:8px}.topbar nav{overflow:auto}.topbar nav a{padding:0 10px;font-size:12px}.brand span:last-child{display:none}.stats-six,.stats-four{grid-template-columns:1fr 1fr}.filters-grid,.customers-filter{grid-template-columns:1fr 1fr}.shell{margin-top:20px;padding:0 12px}}
@media(max-width:520px){.stats-six,.stats-four,.filters-grid,.customers-filter,.location-metrics{grid-template-columns:1fr}.topbar nav a{padding:0 8px;font-size:11px}.page-head{align-items:flex-start;flex-direction:column}.head-actions{width:100%}.head-actions .btn{width:100%}}
.order-detail-grid{display:grid;grid-template-columns:1fr 1fr;gap:18px}.detail-card{min-height:220px}.detail-list{margin:0;padding:8px 18px 18px}.detail-list>div{display:flex;justify-content:space-between;gap:20px;padding:11px 0;border-bottom:1px solid var(--line)}.detail-list dt{color:var(--muted)}.detail-list dd{margin:0;text-align:right;font-weight:700}.mono{font-family:ui-monospace,SFMono-Regular,Menlo,monospace;font-size:11px;word-break:break-all}.customer-mini{display:flex;align-items:center;gap:14px;padding:20px}.customer-mini .avatar{margin:0;flex:0 0 auto}.status-text{font-size:16px!important;color:#16843a}.segment-grid{display:grid;grid-template-columns:repeat(5,minmax(0,1fr));gap:13px;margin-bottom:18px}.segment-card{background:#fff;border:1px solid var(--line);border-radius:11px;padding:17px;box-shadow:var(--shadow)}.segment-card span{display:block;color:var(--muted);font-size:11px;text-transform:uppercase}.segment-card strong{display:block;font-size:28px;margin-top:6px}.segment-card small{display:block;color:#98a0ae;margin-top:5px}.loyalty-grid{display:grid;grid-template-columns:190px minmax(0,1fr);gap:18px;padding:18px;border-bottom:1px solid var(--line)}.loyalty-balance{background:#f7f9fb;border:1px solid var(--line);border-radius:10px;padding:15px}.loyalty-balance span,.loyalty-balance small{display:block;color:var(--muted);font-size:11px}.loyalty-balance strong{display:block;font-size:30px;margin:4px 0}.loyalty-form{display:grid;grid-template-columns:160px minmax(200px,1fr) auto;gap:9px;align-items:center}.positive{color:#16843a}.negative{color:#b13a3a}.promo-code{display:inline-flex;padding:5px 9px;border:1px dashed #ff9d70;border-radius:6px;background:#fff5ef;color:#ad3f12;font-weight:900;letter-spacing:.5px}.notice-box{padding:14px 16px;border:1px solid #dce5f4;background:#f6f9ff;color:#51627a;border-radius:10px;margin-bottom:18px}
@media(max-width:1100px){.segment-grid{grid-template-columns:repeat(3,1fr)}}
@media(max-width:850px){.order-detail-grid{grid-template-columns:1fr}.segment-grid{grid-template-columns:1fr 1fr}.loyalty-grid{grid-template-columns:1fr}.loyalty-form{grid-template-columns:1fr}}
@media(max-width:520px){.segment-grid{grid-template-columns:1fr}}

.staff-chip{display:flex;flex-direction:column;align-items:flex-end;line-height:1.15;min-width:90px}.staff-chip span{font-size:11px;color:#eef2f7;max-width:130px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.staff-chip small{font-size:9px;color:#8f9bad;margin-top:3px;letter-spacing:.5px}.period-switch{display:inline-flex;background:#e9edf3;border-radius:8px;padding:3px;gap:2px}.period-switch a{padding:7px 11px;border-radius:6px;text-decoration:none;color:#5f6878;font-size:12px;font-weight:700}.period-switch a.on{background:#fff;color:#172033;box-shadow:0 1px 4px rgba(20,30,50,.08)}.role-badge{display:inline-flex;padding:4px 7px;border-radius:6px;font-size:10px;font-weight:900;background:#eef2f7;color:#526174}.role-owner{background:#fff0e8;color:#ae4312}.role-admin{background:#edf3ff;color:#2f64bd}.role-marketing{background:#f4edff;color:#7548aa}.role-operator{background:#edf8f3;color:#21764d}.role-viewer{background:#f1f2f4;color:#747b85}.permission-grid{display:grid;grid-template-columns:repeat(5,minmax(0,1fr));gap:12px;padding:18px}.permission-grid div{border:1px solid var(--line);border-radius:9px;padding:13px;background:#fafbfc}.permission-grid b{display:block;margin-bottom:5px}.permission-grid span{display:block;color:var(--muted);font-size:11px;line-height:1.45}
@media(max-width:1100px){.permission-grid{grid-template-columns:repeat(3,1fr)}.staff-chip{display:none}}
@media(max-width:700px){.permission-grid{grid-template-columns:1fr}.period-switch{width:100%;justify-content:stretch}.period-switch a{flex:1;text-align:center}}

.customer-filter-form{border-bottom:1px solid var(--line)}.customer-search-row{display:grid;grid-template-columns:minmax(300px,1fr) auto auto;gap:9px;padding:14px}.customer-search{font-size:14px}.advanced-filter-grid{display:grid;grid-template-columns:repeat(4,minmax(160px,1fr));gap:10px;padding:0 14px 14px}.advanced-filter-grid label{min-width:0}.advanced-filter-grid label>span{display:block;color:#7c8595;font-size:10px;text-transform:uppercase;letter-spacing:.35px;font-weight:800;margin:0 0 5px}.customer-table{min-width:1500px}.customer-table th{white-space:nowrap}.customer-table td{white-space:nowrap}.rfm-score{display:inline-flex;align-items:center;justify-content:center;min-width:54px;padding:4px 7px;border-radius:6px;background:#eef2f7;color:#435168;font-size:11px;font-weight:900;letter-spacing:.4px}.rfm-segment{display:inline-flex;padding:4px 8px;border-radius:999px;background:#f1f3f6;color:#566276;font-size:10px;font-weight:850;white-space:nowrap}.rfm-vip{background:#fff0e8;color:#ad4313}.rfm-лояльный{background:#eaf8ee;color:#16843a}.rfm-новый{background:#edf3ff;color:#2f64bd}.rfm-перспективный{background:#eef9f7;color:#197466}.rfm-засыпающий{background:#fff7df;color:#946c0a}.rfm-потерянный{background:#fff0f0;color:#a63838}.rfm-без-заказов{background:#f1f2f4;color:#747b85}.segment-grid-rfm{grid-template-columns:repeat(4,minmax(0,1fr))}
@media(max-width:1100px){.advanced-filter-grid{grid-template-columns:repeat(3,minmax(150px,1fr))}.segment-grid-rfm{grid-template-columns:repeat(3,1fr)}}
@media(max-width:800px){.customer-search-row{grid-template-columns:1fr 1fr}.customer-search-row .customer-search{grid-column:1/-1}.advanced-filter-grid{grid-template-columns:1fr 1fr}.segment-grid-rfm{grid-template-columns:1fr 1fr}}
@media(max-width:520px){.advanced-filter-grid{grid-template-columns:1fr}.segment-grid-rfm{grid-template-columns:1fr}}

.location-filter-form{display:grid;grid-template-columns:minmax(280px,1.5fr) repeat(3,minmax(150px,.7fr)) auto auto;gap:9px;padding:14px;border-bottom:1px solid var(--line)}.locations-table{min-width:1550px}.locations-table td,.locations-table th{white-space:nowrap}.table-action{font-weight:700}.load-badge{display:inline-flex;padding:4px 8px;border-radius:6px;font-size:10px;font-weight:850;background:#eef2f7;color:#566276}.load-low{background:#edf8f3;color:#21764d}.load-standard{background:#edf3ff;color:#2f64bd}.load-busy{background:#fff7df;color:#946c0a}.load-high{background:#fff0f0;color:#a63838}.location-detail-layout{display:grid;grid-template-columns:minmax(0,1.15fr) minmax(420px,.85fr);gap:18px}.location-form{padding-top:15px}.form-two{display:grid;grid-template-columns:1fr 1fr;gap:12px}.toggle-list{display:grid;gap:9px;margin-top:4px}.toggle-row{display:flex!important;align-items:center;justify-content:space-between;gap:16px;border:1px solid var(--line);border-radius:9px;padding:12px 13px;text-transform:none!important;letter-spacing:0!important}.toggle-row span b,.toggle-row span small{display:block}.toggle-row span small{color:var(--muted);font-weight:400;margin-top:2px}.toggle-row input{width:20px;height:20px;box-shadow:none;margin:0}.load-control-card{align-self:start}.load-control{display:grid;grid-template-columns:1fr 1fr;gap:10px;padding:18px}.load-option{position:relative;border:1px solid var(--line);border-radius:10px;padding:17px;cursor:pointer;background:#fafbfc;text-align:center}.load-option input{position:absolute;opacity:0;pointer-events:none}.load-option b,.load-option span{display:block}.load-option b{font-size:15px}.load-option span{color:var(--muted);margin-top:4px}.load-option.selected{border-color:#6b8eea;background:#eef3ff;box-shadow:0 0 0 2px rgba(47,111,237,.08)}.location-state{display:grid;grid-template-columns:repeat(3,1fr);gap:9px;padding:0 18px 18px}.location-state div{border:1px solid var(--line);border-radius:9px;padding:11px;background:#fff}.location-state span{display:block;color:var(--muted);font-size:10px;text-transform:uppercase}.location-state strong{display:block;margin-top:5px;font-size:14px}.save-location{margin:0 18px 18px;width:calc(100% - 36px)}.load-option:has(input:checked){border-color:#6b8eea;background:#eef3ff;box-shadow:0 0 0 2px rgba(47,111,237,.08)}
@media(max-width:1100px){.location-filter-form{grid-template-columns:repeat(3,1fr)}.location-detail-layout{grid-template-columns:1fr}}
@media(max-width:720px){.location-filter-form{grid-template-columns:1fr 1fr}.location-filter-form input:first-child{grid-column:1/-1}.form-two,.load-control,.location-state{grid-template-columns:1fr}}
@media(max-width:520px){.location-filter-form{grid-template-columns:1fr}}
/* Shift controls share the existing Doner Club palette and card system. */
.operation-actions { display:flex; flex-wrap:wrap; gap:12px; padding:20px; }
.danger-button { background:#a52a2a; color:#fff; border:0; border-radius:10px; padding:12px 18px; cursor:pointer; }
.load-control form .load-option { width:100%; text-align:left; cursor:pointer; }
button:disabled { opacity:.55; cursor:not-allowed; }
.topbar { flex-wrap:wrap; height:auto; min-height:66px; }
.topbar nav { min-height:60px; }
.settings-fieldset { border:0; padding:0; margin:0; min-width:0; }
.account-card { max-width:650px; }
.account-menu { position:relative; flex-shrink:0; }
.account-menu summary { cursor:pointer; max-width:150px; overflow-wrap:anywhere; padding:12px 0; }
.account-menu > div { position:absolute; right:0; top:100%; z-index:20; min-width:230px; display:grid; gap:12px; padding:18px; background:var(--card); color:var(--ink); border:1px solid var(--line); border-radius:10px; box-shadow:var(--shadow); }
.account-menu a { color:var(--blue); text-decoration:none; }
.filters { flex-wrap:wrap; }
.filters > input, .filters > select { flex:1 1 180px; width:auto; min-width:0; }
.operations-grid { display:grid; grid-template-columns:repeat(2,minmax(0,1fr)); gap:18px; }
.stats-three { grid-template-columns:repeat(3,minmax(0,1fr)); }
.topbar nav a { white-space:nowrap; }
@media(max-width:850px) { .operations-grid,.stats-three { grid-template-columns:1fr; } .topbar nav { order:3; flex-basis:100%; min-width:0; } .account-menu { margin-left:auto; } }

/* Order cancellation */
.status.cancelled{background:#fff0f0;color:#a63838}
.cancelled-row td{background:#fffafa;color:#7f8794}
.cancelled-row:hover td{background:#fff6f6}
.cancelled-row td b{font-weight:700}
.order-actions{white-space:nowrap}
.order-actions form,.head-actions form{margin:0}
.cancel-order{height:32px;border:1px solid #efbcbc;border-radius:7px;padding:0 10px;background:#fff5f5;color:#a63838;font-size:11px;font-weight:800;cursor:pointer;white-space:nowrap}
.cancel-order:hover{background:#ffe8e8;border-color:#e89f9f}
.detail-cancel{height:40px;padding:0 14px}
.cancel-notice{border-color:#f0caca;background:#fff6f6;color:#8f3636}
.cancelled-text{color:#a63838!important}

/* Starter-style order status dropdown */
.orders-card{overflow:visible}
.orders-card .table-wrap{overflow:visible}
.status-cell{position:relative;min-width:150px}
.order-status-menu{position:relative;display:inline-block}
.order-status-menu>summary{list-style:none}
.order-status-menu>summary::-webkit-details-marker{display:none}
.order-status-summary{height:32px;min-width:120px;border:1px solid #d8dee8;border-radius:7px;padding:0 8px;display:inline-flex;align-items:center;gap:7px;background:#fff;color:#30405a;font-size:11px;font-weight:800;cursor:pointer;white-space:nowrap;box-shadow:0 1px 2px rgba(20,30,50,.04)}
.order-status-summary:hover{border-color:#aeb9ca}
.order-status-chevron{margin-left:auto;color:#748095;font-size:13px}
.order-status-dot{width:7px;height:7px;border-radius:50%;background:#8b97aa;flex:0 0 auto}
.status-created .order-status-dot{background:#35a7d8}
.status-accepted .order-status-dot{background:#2f7bd9}
.status-cooking .order-status-dot{background:#ff731d}
.status-ready .order-status-dot{background:#d64045}
.status-delivering .order-status-dot{background:#3478d4}
.status-completed .order-status-dot{background:#28ad55}
.status-cancelled .order-status-dot{background:#7c8b9f}
.status-cancelled.order-status-summary{background:#f5f6f8;color:#687386;border-color:#d9dde3}
.order-status-panel{position:absolute;z-index:50;left:0;top:38px;width:175px;padding:5px;background:#fff;border:1px solid #d8dee8;border-radius:8px;box-shadow:0 10px 28px rgba(24,34,53,.18)}
.order-status-panel form{margin:0}
.order-status-option{width:100%;height:36px;display:flex;align-items:center;gap:9px;border:0;border-radius:6px;padding:0 9px;background:#fff;color:#26354c;font-size:12px;text-align:left;cursor:pointer}
.order-status-option:hover{background:#f4f7fb}
.order-status-option.current{background:#f7f9fc}
.order-status-option b{margin-left:auto;color:#66758d}
.cancelled-row td{background:#fbfbfc;color:#7c8593}
@media(max-width:1000px){
  .orders-card{overflow:hidden}
  .orders-card .table-wrap{overflow:auto}
  .order-status-panel{position:static;margin-top:4px}
}

/* Starter legacy customer history */
.starter-import-button{background:#fff4ec;color:#a94716}
.starter-history-card{border-color:#ffd9c5}
.starter-history-card .card-head{background:#fffaf7}
.starter-badge{background:#fff0e8;color:#b94610}
.starter-history-grid{display:grid;grid-template-columns:1.35fr repeat(2,minmax(0,1fr));gap:10px;padding:16px 18px 18px}
.starter-history-grid>div{border:1px solid #eadfd8;border-radius:10px;background:#fff;padding:14px}
.starter-history-grid span{display:block;color:var(--muted);font-size:10px;text-transform:uppercase;letter-spacing:.35px;font-weight:800}
.starter-history-grid strong{display:block;margin-top:7px;font-size:18px}
.starter-history-grid small{display:block;color:#94867e;margin-top:6px}
.starter-history-grid .starter-main-spend{grid-row:span 2;background:#fff7f2;border-color:#f1ccb9}
.starter-history-grid .starter-main-spend strong{font-size:29px;color:#a94716}
@media(max-width:850px){.starter-history-grid{grid-template-columns:1fr 1fr}.starter-history-grid .starter-main-spend{grid-row:auto;grid-column:1/-1}}
@media(max-width:520px){.starter-history-grid{grid-template-columns:1fr}.starter-history-grid .starter-main-spend{grid-column:auto}}

/* Compact RFM explanation */
.profile-list dd{position:relative}
.rfm-help-toggle{width:20px;height:20px;border:1px solid #d9e0ea;border-radius:50%;background:#f5f8fc;color:#5b6c84;font-size:11px;font-weight:900;line-height:18px;padding:0;margin-left:6px;vertical-align:middle;cursor:pointer}
.rfm-help-toggle:hover{background:#eaf0f8;border-color:#bcc8d8}
.rfm-help{position:absolute;z-index:30;right:0;top:28px;width:270px;padding:11px 12px;border:1px solid #dce3ec;border-radius:10px;background:#fff;box-shadow:0 12px 30px rgba(24,36,56,.15);text-align:left}
.rfm-help b{display:block;margin-bottom:7px;font-size:12px;color:#172033}
.rfm-help span{display:block;margin:3px 0;font-size:11px;color:#4f5f75}
.rfm-help span strong{display:inline;color:#16233a}
.rfm-help small{display:block;margin-top:8px;padding-top:7px;border-top:1px solid #edf1f5;color:#7b8798;font-size:10px;line-height:1.35}
.starter-rfm-cell{position:relative}
.starter-rfm-help-toggle{position:absolute;right:10px;top:10px}
.starter-rfm-help{right:8px;top:36px;width:285px}
@media(max-width:700px){.rfm-help,.starter-rfm-help{left:0;right:auto;width:min(280px,80vw)}}

/* Collapsible customer filters */
.customer-search-row{grid-template-columns:minmax(300px,1fr) auto auto auto}
.customer-filters-toggle{gap:7px}
.customer-filters-checkbox:checked ~ .customer-search-row .customer-filters-toggle{background:#e6ebf2;color:#1f2f46}
.customer-filters-toggle.filters-active{position:relative}
.filter-toggle-icon{font-size:13px;line-height:1}
.filter-active-dot{width:7px;height:7px;border-radius:50%;background:var(--orange);display:inline-block;box-shadow:0 0 0 2px #fff}
.customer-filters-checkbox{position:absolute!important;opacity:0!important;pointer-events:none!important;width:1px!important;height:1px!important}
.customer-filters-checkbox:not(:checked) ~ .advanced-filter-grid{display:none!important}
@media(max-width:800px){
  .customer-search-row{grid-template-columns:1fr 1fr 1fr}
  .customer-search-row .customer-search{grid-column:1/-1}
  .customer-reset-button{width:100%}
}
@media(max-width:520px){
  .customer-search-row{grid-template-columns:1fr 1fr}
  .customer-search-row .customer-search{grid-column:1/-1}
  .customer-reset-button{grid-column:1/-1}
}

.customer-search-row .customer-reset-button{width:auto}
.customer-filters-toggle{user-select:none;cursor:pointer}
.customer-filters-checkbox:checked ~ .customer-search-row .filter-toggle-icon{transform:rotate(90deg)}
.filter-toggle-icon{transition:transform .15s ease}

/* Legacy call-centre archive */
.legacy-call-import-button{background:#f2f5fa;color:#253c60}
.legacy-call-history-card{border-color:#d9e3f2}
.legacy-call-history-card .card-head{background:#f8fbff}
.legacy-call-badge{background:#eaf1fb;color:#365c8f}
.legacy-call-history-body{display:grid;grid-template-columns:1.5fr .7fr;gap:10px;padding:16px 18px 18px}
.legacy-call-history-body>div{border:1px solid #dce6f3;border-radius:10px;background:#fff;padding:14px}
.legacy-call-history-body span{display:block;color:var(--muted);font-size:10px;text-transform:uppercase;letter-spacing:.35px;font-weight:800}
.legacy-call-history-body strong{display:block;margin-top:7px;font-size:16px;color:#1f3554}
@media(max-width:650px){.legacy-call-history-body{grid-template-columns:1fr}}

/* Customer import and column customization */
.customer-import-menu,.customer-column-settings{position:relative}
.customer-import-menu>summary,.customer-column-settings>summary{list-style:none}
.customer-import-menu>summary::-webkit-details-marker,.customer-column-settings>summary::-webkit-details-marker{display:none}
.menu-chevron{font-size:12px;margin-left:4px;transition:transform .15s ease}
.customer-import-menu[open] .menu-chevron{transform:rotate(180deg)}

.customer-import-panel{
  position:absolute;z-index:80;right:0;top:46px;width:300px;
  padding:8px;background:#fff;border:1px solid var(--line);border-radius:11px;
  box-shadow:0 16px 38px rgba(20,30,48,.18)
}
.customer-import-title{
  padding:7px 9px 9px;color:#7b8492;font-size:10px;font-weight:850;
  text-transform:uppercase;letter-spacing:.45px
}
.customer-import-panel form{margin:0}
.customer-import-option{
  display:flex;align-items:center;gap:11px;padding:10px;border-radius:8px;
  cursor:pointer;transition:.12s ease
}
.customer-import-option:hover{background:#f5f7fa}
.customer-import-option.is-uploading{opacity:.65;pointer-events:none}
.customer-import-option>span:last-child{display:flex;flex-direction:column;min-width:0}
.customer-import-option b{font-size:12px;color:#25344a}
.customer-import-option small{margin-top:2px;color:#8b94a2;font-size:10px}
.import-icon{
  width:31px;height:31px;border-radius:9px;background:#eef2f7;color:#42546d;
  display:grid;place-items:center;font-size:12px;font-weight:900;flex:0 0 auto
}
.customer-import-panel form:nth-of-type(2) .import-icon{background:#fff0e8;color:#b94610}
.customer-import-panel form:nth-of-type(3) .import-icon{background:#edf3ff;color:#2f64bd}

.customer-search-row{
  grid-template-columns:minmax(300px,1fr) auto auto auto auto
}
.customer-column-settings{min-width:max-content}
.customer-column-panel{
  position:absolute;z-index:70;right:0;top:46px;width:330px;max-height:520px;
  overflow:auto;background:#fff;border:1px solid var(--line);border-radius:11px;
  box-shadow:0 16px 38px rgba(20,30,48,.18);padding:10px
}
.column-panel-head{
  display:flex;align-items:flex-start;justify-content:space-between;gap:12px;
  padding:3px 3px 9px;border-bottom:1px solid #edf0f4
}
.column-panel-head>div{display:flex;flex-direction:column}
.column-panel-head b{font-size:12px}
.column-panel-head small{color:#8b94a2;font-size:10px;margin-top:2px}
.column-reset{
  border:0;background:#eef2f7;color:#485970;border-radius:7px;padding:6px 8px;
  font-size:10px;font-weight:800;white-space:nowrap
}
.customer-column-list{display:grid;gap:3px;padding-top:7px}
.customer-column-item{
  display:flex;align-items:center;justify-content:space-between;gap:10px;
  min-height:36px;padding:4px 5px 4px 8px;border-radius:7px
}
.customer-column-item:hover{background:#f7f9fb}
.customer-column-check{
  display:flex;align-items:center;gap:8px;min-width:0;cursor:pointer;
  color:#36455a;font-size:11px;font-weight:700
}
.customer-column-check input{width:16px;height:16px;margin:0;box-shadow:none}
.customer-column-check span{white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.customer-column-order{display:flex;gap:3px}
.column-order-button{
  width:27px;height:27px;border:1px solid #dce2ea;border-radius:6px;background:#fff;
  color:#56677d;font-size:12px;font-weight:900;padding:0
}
.column-order-button:hover:not(:disabled){background:#eef3f8}
.column-order-button:disabled{opacity:.3;cursor:default}
.customer-col-hidden{display:none!important}

@media(max-width:1000px){
  .head-actions{flex-wrap:wrap;justify-content:flex-end}
  .customer-search-row{grid-template-columns:1fr auto auto}
  .customer-search-row .customer-search{grid-column:1/-1}
  .customer-reset-button{width:auto!important}
}
@media(max-width:620px){
  .customer-import-panel{right:auto;left:0;width:min(300px,calc(100vw - 30px))}
  .customer-column-panel{right:auto;left:0;width:min(330px,calc(100vw - 30px))}
  .customer-search-row{grid-template-columns:1fr 1fr}
  .customer-search-row .customer-search{grid-column:1/-1}
  .customer-column-settings,.customer-filters-toggle,.customer-reset-button,.customer-search-row>.primary{width:100%}
  .customer-column-settings>summary{width:100%}
}

/* Let the clients table shrink when optional columns are hidden. */
.customer-table{min-width:100%!important}

/* Top-right CRM account menu v2 */
.topbar{flex-wrap:nowrap!important;height:66px!important;min-height:66px!important}
.topbar nav{min-height:66px!important;min-width:0!important;overflow-x:auto;overflow-y:hidden;scrollbar-width:none}
.topbar nav::-webkit-scrollbar{display:none}
.topbar nav a{white-space:nowrap}
.account-menu{position:relative;flex:0 0 auto;margin-left:auto!important}
.account-menu>summary{list-style:none!important}
.account-menu>summary::-webkit-details-marker{display:none}
.account-summary{
  height:48px;min-width:176px;max-width:220px;padding:6px 8px!important;
  display:flex;align-items:center;gap:9px;border-radius:11px;cursor:pointer;
  color:#fff;background:rgba(255,255,255,.055);border:1px solid rgba(255,255,255,.08);
  transition:.15s ease;overflow:visible!important
}
.account-summary:hover,.account-menu[open] .account-summary{background:rgba(255,255,255,.11);border-color:rgba(255,255,255,.16)}
.account-avatar{
  width:32px;height:32px;border-radius:9px;display:grid;place-items:center;flex:0 0 auto;
  background:#263a59;color:#fff;font-size:11px;font-weight:900;letter-spacing:.3px;
  border:1px solid rgba(255,255,255,.12)
}
.account-identity{min-width:0;display:flex;flex-direction:column;line-height:1.15}
.account-identity strong{max-width:132px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;font-size:12px}
.account-identity small{margin-top:3px;color:#aebbd0;font-size:9px;font-weight:700;text-transform:uppercase;letter-spacing:.45px}
.account-chevron{margin-left:auto;color:#aebbd0;font-size:13px;transition:transform .15s ease}
.account-menu[open] .account-chevron{transform:rotate(180deg)}
.account-menu>.account-dropdown{
  position:absolute!important;right:0!important;top:calc(100% + 8px)!important;z-index:100!important;
  width:285px!important;min-width:285px!important;display:block!important;padding:0!important;gap:0!important;
  background:#fff;color:var(--ink);border:1px solid var(--line);border-radius:13px;
  box-shadow:0 18px 44px rgba(13,27,48,.2);overflow:hidden
}
.account-dropdown-head{display:flex;align-items:center;gap:11px;padding:15px 16px;background:#f8fafc;border-bottom:1px solid #e8edf3}
.account-avatar-large{width:40px;height:40px;border-radius:11px;background:var(--nav);font-size:12px}
.account-dropdown-head>div{min-width:0;display:flex;flex-direction:column}
.account-dropdown-head strong{font-size:13px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.account-dropdown-head span{margin-top:3px;color:#7d8899;font-size:10px}
.account-dropdown-section{padding:7px}
.account-dropdown-section>a,.account-contact{
  display:flex!important;flex-direction:column;padding:9px 10px!important;border-radius:8px;text-decoration:none
}
.account-dropdown-section>a:hover{background:#f4f7fa}
.account-dropdown-section>a span,.account-contact span{color:#263850;font-size:11px;font-weight:800}
.account-dropdown-section>a small,.account-contact small{margin-top:2px;color:#8a94a4;font-size:9px}
.account-logout{margin:0;padding:8px;border-top:1px solid #edf0f4}
.account-logout button{
  width:100%;height:36px;border:0;border-radius:8px;background:#fff2ee;color:#b84a24;
  font-size:11px;font-weight:850;cursor:pointer
}
.account-logout button:hover{background:#ffe8df}

@media(max-width:1100px){
  .account-summary{min-width:48px;width:48px;padding:7px!important;justify-content:center}
  .account-identity,.account-chevron{display:none}
}
@media(max-width:850px){
  .topbar{padding:0 10px!important;gap:8px!important}
  .brand{flex:0 0 auto}
  .topbar nav{order:0!important;flex:1!important;flex-basis:auto!important;min-height:66px!important}
  .account-menu{margin-left:0!important}
}
@media(max-width:520px){
  .account-menu>.account-dropdown{position:fixed!important;right:10px!important;top:62px!important;width:min(285px,calc(100vw - 20px))!important;min-width:0!important}
}

.customer-pagination{display:flex;align-items:center;justify-content:space-between;gap:12px;flex-wrap:wrap;padding:16px;font-size:13px;color:#667085}
.customer-pagination>div{display:flex;gap:8px}